1. How do I know if the product fits?
We recommend checking the size chart provided for each product. Measure your bust, waist, hips, and inseam to ensure the best fit. Sizes may vary depending on the brand and country.
2. What is your return policy?
We accept returns within 7 days of purchase. Items must be in their original condition, with tags attached. Please contact our customer service team to initiate a return.
3. How do I track my order?
You will receive a confirmation email with a tracking number once your order is shipped. You can use this number to track your package on the carrier's website.
4. Do you offer international shipping?
Not for now.
5. What payment methods do you accept?
We accept QR code, Visa, MasterCard. For more details, please visit our payment information page.
6. How do I change my order?
Please contact our customer service team as soon as possible with your order details and the changes you would like to make. We will do our best to accommodate your request.
7. What is your exchange policy?
If you need to exchange an item, please follow the return process and specify that you would like an exchange. Once we receive your return, we will process the exchange and ship the new item.
8. How do I contact customer service?
You can reach our customer service team by email at support@thaituan.com.vn or by phone at +84 93 9901166. Our team is available to assist you from 9 AM to 5 PM, Monday to Friday.
9. Do you offer gift wrapping?
Not for now.
10. What is your privacy policy?
We value your privacy and are committed to protecting your personal information. For more details, please refer to our privacy policy on our website.
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