Payment Policy

SAFE AND CONVENIENT PAYMENT
Thai Tuan Group Joint Stock Company is committed to protecting personal information related to your payment process on our website.
1. PAYMENT METHOD

• Payment upon delivery (COD)

COD – Cash on delivery, meaning payment upon receipt. When choosing this payment method, the Customer will pay cash to the delivery staff immediately upon receiving the order and checking the product. We accept payment upon delivery for orders under 3 million VND and apply to all provinces and cities that can deliver within the territory of Vietnam.

• Payment via credit/debit card

The entire payment system is secured according to PCI-DSS International Standards, customers can feel completely secure when paying in advance via credit/debit card on the website.
The transaction is recorded as successful when the customer receives a notification from the payment gateway system returning the status "Successful transaction" (ensuring the balance/limit and authenticating the customer according to the terms of use of the website). card).

• Pay online via domestic bank card

Customers pay the purchase amount using a domestic ATM card issued by a domestic bank connected to the payment gateway according to the list below:

In addition, to pay by domestic bank card, the customer's card must be registered to use the Bank's online payment or electronic banking feature.
The transaction is recorded as successful when the customer receives a notification from the system returning the status "Successful transaction" (ensuring the balance/limit and authenticating the customer according to the card's usage regulations).
In addition, we will send an email confirming the status of successful payment to the customer's mailbox that has registered an account on https://www.thaituanonline.vn/

• Payment via e-wallet

Step 1: Open e-Wallet, select "Scan Code"
Step 2: Scan the QR code Move the Camera to see and scan the QR code on the screen
Step 3: Enter the amount to pay
Step 4: Check & Click “Confirm”
The transaction is recorded as successful when the customer receives a notification from the e-wallet payment gateway system returning the status "Transaction successful".

• Payment via bank transfer

If you choose the transfer payment method, please transfer money to Account Number:

• Account holder: THAI TUAN GROUP JOINT STOCK COMPANY
• Bank account number: 06086666
• At the bank: Saigon Thuong Tin Commercial Joint Stock Company (Sacombank)
• Branch: District 8
• Transfer content: Full name [space] Phone number [space] Order code (Example: Nguyen Van A 0123456789 12345)

2. PAYMENT INSTRUCTIONS
Please follow these steps:

• Step 1: On the Product Interface page, select Buy Now
• Step 2: Enter complete delivery information (Full name, address, phone number,...)
• Step 3: Choose the appropriate payment method and click Complete Order
• Step 4: Receive notification of Successful Order and wait for staff to contact you to confirm the order.

3. SUPPORT TRANSACTION VIEWING

• To confirm each successful transaction, ThaiTuan Online will send a notification to your registered email.
• In case you require a transaction review, please contact Hotline: +84 9399 01166 (09am - 05pm)