Privacy Policy

Thank you for visiting the website operated by Thai Tuan Group Joint Stock Company. We always respect and commit to keeping transparent information confidential. Please read the Privacy Policy below to better understand the commitments we make to respect and protect consumer rights. Therefore, we only collect necessary information related to sales transactions on this website.

1. Purpose and scope of personal information collection
1.1 Purpose of collection

We collect and use personal information as customers of ThaiTuan Online website for appropriate purposes and fully comply with the content of this "Privacy Policy". When necessary, we can use this information to contact you directly in the form of: sending open letters, orders, thank you letters, technical and security information...

1.2 Scope of collection
  • To access and register for online purchases at website www.thaituanonline.vn, customers are required to register for a free member account with us. Customer personal information collected includes: full name, address, phone number, email.
  • All declared information must ensure accuracy and legality. www.thaituanonline.vn does not bear any responsibility related to the law of declared information.

2. Scope of information use
We only use the information provided by customers to provide customer support:
  • Provide customer care services: call or email to inquire and take care of your product use after purchase;
  • Send congratulations and birthday gifts to customers;
  • Carry out promotional activities related to Thai Tuan's new products and services.

3. Information storage time
The customer's personal data will be stored until the Customer requests to cancel. In all other cases, the Customer's personal information will be kept confidential on Thai Tuan's server system.

4. Address of the unit that collects and manages personal information
  • Thai Tuan Group Joint Stock Company
  • Address: 23 Cong Hoa, Ward 4, Tan Binh District, Ho Chi Minh City
  • Email: support@thaituan.com.vn
  • Hotline: 0939 901 166

5. Information about children
  • These Services are not intended for children. ThaiTuan Online does not knowingly collect or maintain any personal data or non-personally identifiable information of any children, nor is any part of the ThaiTuan Online Platform or other Services intended for use by children. for children.
  • Parents or guardians of children please supervise and ensure that personal information of the children under their guardianship is not posted to ThaiTuan Online.
  • In the event that personal information of a child under your guardianship is provided to ThaiTuan Online, the parent or guardian hereby consents to the processing of the child's information, and agrees to be subject to the law. of this Policy on behalf of the ward.
  • ThaiTuan Online will deactivate any account used solely by such a child and will remove and/or delete any personal data that ThaiTuan Online believes has been submitted by a child.

6. Means and tools for users to access and edit their personal data
At any time, guests can access and edit their personal information according to their registered member account on the website www.thaituanonline.vn

7. Regulations on “Spam”
  • We are especially concerned about the problem of Spam and fake emails we send. Therefore, we confirm that we will only send Emails to you if and only if you register or use services from our website.
  • We commit not to sell, rent or lease your email from third parties. If you accidentally receive an unsolicited email from us due to an unintended cause, please notify the website administrator directly.

8. Commitment to customer information security
  • We are committed to protecting customer personal information:
  • Only circulated internally for customer care purposes.
  • Website www.thaituanonline.vn always updates the best security tools to ensure there are no errors or security holes to absolutely protect customers' personal information.

9. Amendment to Privacy Policy
  • We reserve the right to amend and supplement this Privacy Policy at any time when necessary.
  • The updated Privacy Policy is published on the website www.thaituanonline.vn and is dated so that you (members) receive the latest version. By continuing to use the website, you (member) agree that you (member) have read, understood and accepted the amended and supplemented Privacy Policy.

10. Regulations on contact information
If you (member) have any questions or concerns about this Privacy Policy, please send them from the website contact page or directly to:
  • Thai Tuan Group Joint Stock Company
  • Address: 23 Cong Hoa, Ward 4, Tan Binh District, Ho Chi Minh City
  • Email: support@thaituan.com.vn
  • Hotline: +84 3990 1166
We receive information and process it within at least 1 - 3 working days.
 
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